Key Account Manager Retail

Germany Düsseldorf We’re Hiring: (Junior) Key Account Manager Retail (m/f/d) Join our team and become a driving force behind the success of Lotus Biscoff and our Natural Foods portfolio in the retail sector. Reporting directly to the Head of Key Account Management Retail, you’ll be part of a dynamic seven-person Retail Sales team. Apply for this job Job description Develop and implement customer growth plans in line with the Lotus Bakeries strategy Develop and maintain strong commercial customer relationships and become the expert of your dedicated customers and the retail landscape Prepare, support/lead annual negotiations together with the National Key Account Manager Ensure execution of contract objectives to achieve mutual growth and commercial objectives Adapt national brand and marketing strategies to customer-specific plans, focusing on product listings, promotions, and displays Budget & forecast planning incl. tracking/steering of target achievement for your dedicated customers Collaborate with CatMan to analyze your customers and identify future potential Create customer-specific selling stories Represent Lotus Bakeries as a brand ambassador and share our enthusiasm and passion for our brands Handle administrative, logistical, and financial customer tasks in coordination with Sales Assistants and other departments. Profile Academic Excellence: A master’s degree in economics or a related field. Initial Expertise: You have first/ at least two years of experience in the German retail and/or in managing Key Account within the German retail landscape; having experienced working in a field sales force is an advantage Customer Insights: You present good knowledge and understanding of the German retail landscape and customer structures within FMCG (single- and multi-level trade) Negotiation Skills: You have first experience in customer negotiations and achieved first track record with your customers responsible for, such as implementing promotional activities, best-in-class executions for listings, etc. Data-driven decision maker: You enjoy working with numbers, analyzing data and even have first experience with Circana, Nielsen, Mapis, YouGov, etc. Operational excellence: Driving results, you enjoy taking on responsibility and initiative and manage multiple tasks in parallel Language Skills: Fluency in German (full professional proficiency) and a strong command of English (written and spoken). Cultural Fit: You thrive in a team environment, fostering open dialogue, and radiating enthusiasm for sales and our beloved Lotus brand. Proactive Achiever: With a hands-on mentality, you take ownership of your tasks and projects, driving progress and delivering tangible results. Innovative Thinker: Ambitious and forward-looking, you proactively develop new ideas and seek opportunities to unlock both current and future potential. Deal-Maker at Heart: Negotiation is your passion — you love the challenge and satisfaction of "scoring the deal" and closing agreements. Results-Driven Visionary: You consistently aim for excellence, maintaining a strategic perspective while identifying opportunities to deepen and expand customer relationships. Optimistic Learner: You approach your work with a positive attitude, embracing challenges, celebrating successes, and staying open to continuous learning and growth. Offer Impactful Role: Take an active part in shaping the future of Lotus Bakeries Germany, contributing to a family-owned business with immense growth potential. Autonomy and Ownership: Enjoy full responsibility for your dedicated customers, with a high degree of independence to manage and grow these relationships. Creative Freedom: Bring your ideas to life with a "thinking-outside-the-box" mentality, leaving your personal mark on the business. Supportive Environment: Professional working environment with a great interpersonal atmosphere, where collaboration and interpersonal connection thrive. Modern Work Setup: A permanent position based in a modern Düsseldorf office with 30 days of annual vacation. Additional Perks: Benefit from corporate benefits, team events, a company car (also for private use) and, because we love our products as much as you will, enjoy our delicious brands every day in the office — paired with a great cup of coffee!